Category Archives: pet parent

Foot dangles for your Pet Business

Our bed is high and king sized which none of our dogs can jump. Either from age or size, so if they get on the bed it’s because they were helped.

However this doesn’t stop them from pressing their bodies and noses into the side of the bed, pawing at the bed and whining for a lift!

Instead I’ve been doing the foot dangle. When I put my leg over the side bent at the knee – it happens to be the exact right height for rubbing a yellow Labrador back, getting a toe lick from a Papillon and getting my foot zealously assaulted by an overly needy Border collie.

This foot dangle has become the way I pacify my canines when they want me out of bed or they want in bed. It works well.

They get some attention though not exactly what they want, I give something though not as much as asked for. It’s a negotiation that works for us.

What kind of foot dangles can you do in your pet business that would help you to satisfy more customers without giving more than you want or having them all in bed with you?

Foot dangles can include –
• A certain time you return calls – promise it on your voice mail and make it happen for it to work.
• Certain days you address certain requests – you will work with them on that on Tuesday – so schedule with them now and then they know they have your time.
• Predetermined giving amounts – so you participate yet within your comfort zone, “This is the amount we’ve allotted for these events this year/month/week.”

My dogs will ask and ask and ask for love and attention (Another wonderful reason I adore having pets!) however when I give within my comfort level – we all win.

Figure out your own business foot dangles and you’ll find your customers are happier and so are you.
That’s a good way to Do Your Business!

Blessings, Shawna
Host of: Do Your Business
www.PetIndustryTV.com

Author:  Shawna Schuh

Shawna Schuh is an extraordinary storyteller, who works with corporations and associations to develop environments that help people bring their best selves to the work they do.

To excited to see you

A dog who is excited can be almost uncontainable. He leaps, he barks, he wiggles and works diligently to get right up in your face.

“So happy to see you!” pores out of his movements – joy, elation, excitement – what a way to live!

How must it feel to have every small event so celebrated?

Like living a full life?

How can you celebrate the small things that happen in your business today?

Can you be more excited when someone comes in?

Can you answer the phone like a person who believes a ring is an opportunity?

Can you smile at everyone and nothing simply because you’re doing something you chose to do with your life?

Celebrate the small things in your business today and see what happens!

Blessings, Shawna
Host of: Do Your Business!
www.PetIndustryTV.com

Author:  Shawna Schuh

Shawna Schuh is an extraordinary storyteller, who works with corporations and associations to develop environments that help people bring their best selves to the work they do.

Come when called

Wouldn’t it be wonderful if you knew that no matter what distraction was happening your pooch would come when you called?

What would that feel like? How about safe, secure, fun, even powerful?

Some of us have dogs we can trust – mostly.

It’s my opinion that the moment you want to be viewed as a liar, brag about your dog or horse – and they will do the exact opposite of what you’re expecting!

If you’ve put in the time and the dog is willing you can get that recall, however there is always the chance you won’t – it’s what makes the dog thing so fascinating.

Your customers are like that too.

Providing superior service, value, consistency and love is what brings a customer back – mostly.

Just like our canines – I like to remember that I get better results when I set myself up to win.

Here are a few things that work:

Use your customer’s name – it’s a powerful call –

Make what you’re doing interesting or exciting

Be consistent in your message

Use praise – and treats

It’s pure pleasure to see my dogs running towards me when I call and pure terror when I’m ignored and I feel danger looming like an approaching car.

Yet when I remember to do the above, I find more running to me times and that’s the goal!

Would love your tips and techniques on getting your customers coming in!

Blessings, Shawna
www.PetIndustryTV.com

Author:  Shawna Schuh

Shawna Schuh is an extraordinary storyteller, who works with corporations and associations to develop environments that help people bring their best selves to the work they do.

  • Page 1 of 2
  • 1
  • 2
  • >

Pick a Channel to Watch